Upon arriving at your premises, we will walk through the areas to be cleared with you to make sure our estimate meets your desired results. Please point out any problem areas that concern you. After carrying out or pre-inspection. We can advise the time to complete the cleaning.

Water can damage carpet if it is not properly removed or if it's overused. However, carpets cleaned by Chem-Dry Austyle are dry in 1-2 hours as we use 80% less moisture than steam cleaning

Drying time depends on humidity levels, airflow to the room(s) cleaned, and the type of carpet. In general, turning on your air conditioning or fans will help accelerate dry times. While it typically takes 1-2 hours for the carpet to dry, you can walk on it as soon as we are finished (just remember to remove street shoes first to avoid re-soiling). Sometimes carpets can take longer to dry for various reasons.

To avoid re-soiling and mishaps, we recommend as little activity on the carpet as possible until dry. Also, be careful walking from carpet to hard surfaces as it can be slippery when carpets are wet or damp.

Chem-Dry's proprietary cleaning solution The National TM and over 50 of our most commonly used products are now Green Certified and ideal for those with allergies or chemical sensitivities.

It is not necessary that you be home for the appointment, though to provide the best possible service, we do recommend that someone be home before we begin cleaning to discuss any specific needs or areas of concern. You can also have peace of mind knowing that our family business DOES NOT SUBCONTRACT our cleaning.

To maintain a carpet's warranty, carpet manufacturers recommend professional cleaning every 12-18 months. Homes with indoor pets or family members with allergies may benefit from cleaning more regularly. In addition, carpets should be vacuumed at least once a week.

Most new carpets come with a factory-applied protectant but this wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling and can extend the life of your carpets.

We accept EFT, cash, Visa/Mastercard/Bankcard & Cheque.

Promoting a healthier clean and a sustainable environment are at the forefront of everything we do at Chem-Dry. Chem-Dry has been working to reduce the impact our products have people, pets and the environment for more than two decades. Unlike a lot of cleaners, our patented cleaning solution The Natural TM and over 50 of our most commonly used products are Green Certified (independently tested to evaluate environmental friendliness, people friendliness and leave a small environmental footprint.)

The Natural TM contains no soaps, detergents, surfectants, organic solvents, enzymes, optical brighteners, bleaches, phosphates, petroleum-based materials, thickeners, fragrances, artificial colours or polymers. This means no soapy dirt attracting residues are left behind.

No, Chem-Dry is not a steam cleaner. Chem-Dry uses carbonation to lift up dirt and grime from your carpets so we do not need to use the gallons of water that typical steam cleaners use.

Chem-Dry's carbonating process and a naturally based cleaning solution breaks down dirt deeply embedded in carpet and upholstered fibres. Millions of tiny effervescent bubbles lift dirt to the surface, allowing it to be easily cleaned away. By using a fraction of the water of alternative cleaning methods, no excess moisture is left behind in which mould or bacteria can thrive. Carpets are dry in 1-2hours...not days.

  • Showrooms / Foyers / Lobbies
  • Common Area Strata
  • Aged Care Facilities & Retirement Villages
  • Medical Facilities
  • Universities / Schools / Childcare Centres
  • Commercial & Industrial Offices
  • Hotels / Motels / Holiday Parks
  • Restaurants / Bars / Clubs
  • Gymnasiums & Fitness Centres
  • Shopping Centres & Boutique Stores
  • Banks / Financial Institutions
  • Churches & Places of Worship

Chem-Dry Austyle is fully insured. We are Institue of Inspection, Cleaning and Restoration Certification (IICRC) Certified firm and dedicated to best practice Workplace & Safety.

Our technicians are trained, accredited & insured professionals with over 30 year's experience within the Chem-Dry system. We can supply at relevant WHS documentation such as:

  • Health and Safety Policy
  • Rich Assessments and Safe Work Method Statements
  • MSDS Sheets for all Products
  • $20 million Public Liability Insurance
  • National Police Checks & Working with Children Checks
  • IICRC Accreditation Certifications
  • Please ensure electricity is on at the property
  • Clear the driveway or move cars to provide a nearby parking space
  • Ensure pets are safely relocated to allow us access to the property and the cleaning areas within the property
  • Pick-up full length drapes from the floor areas to be cleaned
  • We require payment upon completion of works and accept cash, Cheque, EFT, or most major credit cards

Please relocate fragile and small decorator items that you can manage, such as side tables, plants and dining chairs. Lounge suites and dining tables we can move as we move through the area. Items that exceptionally heavy or rarely moved such as fix post beds, heavy bookcases, pianos or TV/entertainment units are best left in position and we will clean around them.

The time frame for cleaning a rug depends on how much traffic it gets. We recommend professional rug cleaning be performed every 1-2 years. If there are pets, smokers, or people with respiratory illnesses in your home, area rug cleaning should be performed more often.

Like any skin, leather needs regular care to retain its moisture and softness. Most store-bought leather cleaners and conditioners provide immediate relief but end up causing long-term damage. Professional products applied by professional technicians will keep your leather looking and feeling great for a long time.

Our professional cleaning removes soil but it cannot correct the damage that soil has already caused. In extreme cases, some leather may need restoration in addition to cleaning.

Yes, Chem-Dry's revolutionary Pet Urine Treatment, P.U.R.T.® is an innovative product specially formulated to stop the smell at its molecular level and destroys urine crystals to eliminate odour.

PURT is completely safe and non-toxic for children & pets. Chem-Dry's goal is to offer a healthier, longer lasting clean for a happier home.

Most spills and spots are easily removed with Chem-Dry's basic cleaning. However, occasionally, difficult stains such as paint, lipstick, permanent marker, etc. require special treatment.

Our professionally trained technicians are equipped with state-of-the-art products that can take care of tough stains on carpets, rugs and upholstered textiles.

Yes, Over time factory applied stain resistance becomes less effective and fades away, leaving your carpets and upholstery susceptible to staining. Chem-Dry Protectants create a barrier around the fibers in your carpet & upholstered items to resist spoiling and allowing spills to be removed before staining occurs.

In homes that have carpet, up to 80% of the dust and dirt brought into the home can end up in your carpeting, furniture and other upholstered fabrics. It is highly recommended that upholstery be cleaned regularly. Two reasons why it’s important to clean upholstery are to prevent damage and to ensure longevity.

Our core cleaner, The Natural, is applied with low pressure. The carbonated cleaning bubbles lift dirt, soil, airborne allergens and spots. Then, we use hot carbonated extraction to remove the cleaning solution, dirt, soil and airborne contaminants.

Yes, after the upholstery cleaning you can have the furniture stain guarded with Chem-Dry’s Protectant.

Most cases within just a couple of hours. Sometimes, not often, drying may take a night, depending on the fabric and soil condition.

Contact us for a free quotation
or to make an appointment.