Who Can You Trust?
10th September 2014.
It’s been a while I know, & I apologise! We’ve had a very busy August and there are a few exciting things happening! We’ve finally implemented the Chem-Dry Austyle Referral Program – there is no greater recommendation than a referral & we want to reward our loyal customers for spreading the word! I’ve also been thinking about whom it is that you invite into your home when you book a tradesperson. Let me explain…
I have had 2 phone calls this past week from customers wanting to book us in to help fix up the mess left by another carpet cleaning company. Both customers had a very unsatisfactory experience from a carpet cleaner that offered a ‘seniors discount’ & unfortunately left the carpets in one case wet for days and the other dirtier than when they started! Both customers didn’t ask friends or family for a recommendation but received a flyer and thought the price & discount offered was good. Now they’ve both been referred to us & have had to book us in to fix the mess so that cheap carpet clean turned into a soggy, dirty lesson.
By implementing a referral program, I hope we can create a network of customers who can provide peace of mind that you’re booking a professional business that offers first class service with quality products & great rewards for being an Austyler! I know I would personally rather use the recommendation of someone I know than to try the lucky dip offered by the internet or classifieds. Especially when inviting them inside my home!
So how does it work? Simply tell your friends & family whom you’d think would like to know about us & start saving! Go to the Rewards page of our website http://www.chemdryaustyle.com.au/rewards & print off the Refer a Friend card (or we’ll give you at your next appointment). Simply fill out the card & pass it onto a friend. We’ll deduct $20 from their first cleaning invoice & offer you the same discount off your next cleaning invoice. Refer 5 friends = $100 discount! There’s no limit to how many friends, family & businesses you can refer! (Not redeemable for cash. Min charges apply. Not valid with any other offer. Offer valid to new customer referrals only. Discount applied to invoice upon completion of cleaning job.)
So what are you waiting for? I’m off to organise the Spring Special…….
Have a great week Austylers!
Amanda Ward, Chem-Dry Austyle
Independently Owned & Operated. Family business servicing Northern Sydney, Western Sydney,
Hawkesbury, The Blue Mountains, Upper North Shore & Manly Warringah.
Sydney 02 9894 9540
Windsor 02 4587 8318
Penrith 02 4731 4169
Manly 02 9977 5600
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